Cancellation Policy
1. No Cancellation Policy
At Scanxo, once an order is placed for medicines, lab tests, or doctor consultations, it cannot be canceled. We do not allow cancellations to ensure timely processing and delivery of healthcare services.
2. Non-Cancellable Services
• Orders for medicines, diagnostic tests, and medical consultations are processed immediately and cannot be canceled.
• Once an appointment is booked with a doctor, lab, or healthcare provider, it is non-cancellable.
3. Exceptions
Cancellations will only be considered under the following exceptional circumstances:
• If a service provider is unable to fulfill the order or appointment.
• If there is an operational error or technical issue that prevents service fulfillment.
4. Dispute Resolution
If you experience any issues with your order, you may contact our support team for assistance. Cancellation-related disputes must be raised within 24 hours of the transaction.
5. Contact Information
For any cancellation-related inquiries, contact us at:
• Email: scanxoh5@gmail.com
• Phone: +91 72767 36540
By using Scanxo, you acknowledge that you have read, understood, and agreed to this Cancellation Policy.