Terms and Conditions

1. Introduction
Welcome to Scanxo! These Terms and Conditions govern your use of the Scanxo mobile application and services. By using our app, you agree to abide by these terms. If you do not agree, please refrain from using our services.
2. Definitions
•    "Scanxo" refers to the mobile application and its associated services.
•    "User" refers to doctors, laboratories, customers, medical stores, sonography centers, and pathology labs registered on the platform.
•    "Service Provider" refers to any medical professionals, diagnostic labs, or pharmacies providing services through the app.
•    "Medicine Delivery" refers to the process of ordering and receiving medicines through Scanxo.
•    "Lab Testing Services" refers to medical tests booked and performed through our partnered diagnostic labs.
3. Services Provided
Scanxo offers an automated and on-demand service for:
•    Medicine ordering and delivery.
•    Booking appointments with doctors.
•    Scheduling lab tests and diagnostic services.
•    Sonography and pathology lab services.
•    Online prescriptions and consultation.
•    Pharmacy and medical store integrations for seamless medicine availability.
4. User Responsibilities
•    Users must provide accurate personal and medical information.
•    Orders for medicines require a valid prescription (where applicable).
•    Users must not misuse the services for illegal purposes.
•    Service providers must comply with medical and legal guidelines.
5. Registration & Account Security
•    Users must register an account with valid credentials.
•    Users are responsible for maintaining the security of their account.
•    Scanxo reserves the right to suspend or terminate accounts that violate terms.
6. Pricing & Payment
•    The pricing of medicines and lab tests is determined by the respective service providers.
•    Payments must be made through authorized payment gateways within the app.
•    Refunds and cancellations are subject to individual service provider policies.
7. Delivery & Fulfillment
•    Medicine deliveries will be fulfilled within the estimated time based on location.
•    Lab reports will be available digitally within the stipulated time frame.
•    Delays may occur due to unforeseen circumstances; Scanxo does not guarantee exact delivery times.
8. Medical Disclaimer
•    Scanxo is a technology platform that connects users with service providers.
•    We do not provide medical advice, diagnosis, or treatment.
•    Users must consult qualified medical professionals for any health concerns.
9. Privacy Policy
•    Scanxo respects user privacy and ensures data security.
•    User data will be stored securely and only used for service delivery.
•    We do not sell or share user data with third parties without consent.
10. Limitation of Liability
•    Scanxo is not responsible for any incorrect diagnosis, prescription, or test results provided by third-party service providers.
•    Users assume full responsibility for their interactions with service providers.
•    Scanxo will not be liable for any direct, indirect, or consequential damages.
11. Termination
•    Scanxo reserves the right to terminate or suspend user accounts for violations of terms.
•    Users can deactivate their accounts upon request.
12. Governing Law
•    These terms are governed by the laws of India.
•    Any disputes shall be resolved through arbitration or legal proceedings in accordance with Indian laws.
13. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us at:
•    Email: scanxoh5@gmail.com
•    Phone: +91 72767 36540
By using Scanxo, you acknowledge that you have read and understood these terms and agree to abide by them.