Refund Policy

Refund Policy


1. No Refund Policy
At Scanxo, we strive to provide the best services for medicine orders, lab test bookings, and medical consultations. However, we do not offer any refunds for payments made through our platform.


2. Non-Refundable Services
•    All payments for medicines, diagnostic tests, doctor consultations, and other healthcare services are final and non-refundable.
•    Once an order is placed, it cannot be canceled or refunded.


3. Exceptions
Refunds will only be considered under the following exceptional circumstances:
•    If a service provider is unable to fulfill the order or appointment.
•    If there is a billing error due to technical issues.
•    If an incorrect charge has been made to your account.


4. Dispute Resolution
If you believe there is an issue with your payment, you may contact our support team for assistance. All refund-related disputes must be raised within 7 days of the transaction.


5. Contact Information
For any refund-related inquiries, contact us at:
•    Email: scanxoh5@gmail.com
•    Phone: +91 72767 36540
By using Scanxo, you acknowledge that you have read, understood, and agreed to this Refund Policy.